Privacy Policy

1. Who is responsible

ATLAS Caribe DMC, Punta Cana, Dominican Republic, decides how your data is used. Contact us at info@atlascaribe.com for anything in this policy.

2. What we collect

Depending on how you use the Service, we collect:

• Account data: your email address, and the name and profile details you choose to save.
• Google sign-in data: if you sign in with Google, your name, email address and profile picture as provided by Google.
• Booking data: names, phone and WhatsApp numbers, hotel or destination, travel dates and times, passenger numbers, flight numbers and special requests.
• Technical data: basic information your browser sends (such as IP address and device type) and a sign-in session stored in your browser.

3. How we use it

• To sign you in and show you the bookings made with your email.
• To plan, confirm and operate your transfers and excursions, including tracking your flight so we meet you on time.
• To contact you about a booking by email, phone or WhatsApp.
• To prefill forms with details you saved, and to keep the Service secure and prevent abuse.
• To meet legal and accounting obligations.

4. Sign in with Google

When you choose Sign in with Google, we ask Google only for your basic profile: name, email address and profile picture. We use that information to create or find your traveler account and link it to your bookings.

We do not read your Gmail, contacts, calendar, files or any other Google data. We do not sell it, use it for advertising, or transfer it to others except as needed to run the Service or as the law requires.

ATLAS Caribe's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. You can revoke our access at any time in your Google Account permissions.

5. Who we share it with

We do not sell your personal data. We share it only with providers that help us run the Service, and only what they need:

• Infrastructure providers that host the website and store account and booking data, and that deliver our sign-in codes and booking emails.
• Google, when you choose Sign in with Google.
• Our drivers, guides and operating partners, limited to what they need to carry out your service.
• Authorities, when the law requires it.

6. Cookies and local storage

We store a sign-in session in your browser's local storage so you stay signed in, and a few preferences such as your language. We do not use advertising cookies. You can clear this at any time by signing out or clearing your browser data.

7. How long we keep it

We keep account data while your account is open. Booking records are kept as long as needed to operate the service, handle questions or disputes, and meet legal and accounting duties. When you delete your account, we remove your profile and sign-in data; booking records we must keep are retained only for those duties.

8. Your choices and rights

You can see and update your details on your account page and delete your account there. You can also ask us to access, correct or delete your data, or to stop contacting you, by writing to us. Depending on where you live you may have further rights, such as objecting to or restricting processing, and we will honor them as the law requires.

9. Security

We protect data with encrypted connections and access controls. No online service is completely secure, so please keep your email account safe and never share your sign-in codes.

10. Children

The Service is intended for adults. Travelers under 18 should be booked by a parent or guardian, and we do not knowingly create accounts for children.

11. Changes to this policy

We may update this policy. The date above shows the latest version, and we will highlight material changes on the Service.

12. Contact

Privacy questions or requests: info@atlascaribe.com.